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Downgrading Plans & Services

This article explains how scheduled downgrades for plans, service limits, and add‑ons work in TagoIO, when they take effect, how to modify or cancel them, and precautions for accounts with multiple profiles.

You can schedule downgrades in your account for your plan, service limits, and add‑ons.

:::tip

If you change your mind any time before the end of the billing cycle, you can modify or cancel the downgrade.

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Downgrade timing and modification

  • All downgrades become effective on the next renewal date.
- Your current subscription and service limits remain active at their current level until the end of the billing period you already paid for.
  • You can cancel or modify scheduled downgrades at any time until the end of your billing cycle.

Multiple profiles (important)

If you have more than one profile, make sure you manually reduce the resources for each profile before your next billing cycle to avoid any disruption to your application.

How to downgrade

To downgrade your billing, go to Billing on the top-right dropdown menu in your account.

Refunds

See our Refund Policy.