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Notification Service

This article explains how the Notification Service counts push notifications, the per-profile monthly limits, message length limits, and important billing/usage notes.

Each time a push notification message is sent by an Action or Analysis function, it is counted as one Notification unit.

Overview

  • The service limit defined in each Profile determines the maximum number of notifications that can be sent during a one-month period (based on your billing cycle).
- Each push notification is limited to 140 characters.
  • Messages will appear in the mobile app and the browser when end users receive notifications through your RUN application.

Limits and behavior

  • If the Notification service limit is exceeded, no notifications for that Profile will be sent until the limit is increased or the billing period ends.
  • Notifications sent to your Admin are free and are not counted toward your monthly usage.
  • Push notifications not used during the period will not be carried over to the next month.

More information about pricing and FAQs can be found on the Pricing Page.